Caremark Mid-Surrey & Waverley

Caremark Mid-Surrey & Waverley

19/12/2019 IN Care Services Database

Caremark Mid Surrey Managing Director Laura Jones, born in London, has now lived in the local area for over 15 years and has a strong sense of community spirit, with a daughter in the local high school and an active involvement with a number of charities.  

Laura is passionate about providing the highest quality home care service...'my experience of caring for my grandparents who had Alzheimer's Disease, and then my Mum who had cancer, means this is not simply a business for me,' explains Laura. 'My personal experience underpins my passion for and commitment to, the highest quality of care and support. My team and I are excellent listeners and genuinely care about you and your families needs.'

The compassionate and committed team offer excellent support for vulnerable adults and children in their own homes and local communities.   


Caremark Mid Surrey provide a fully flexible service to support people with a wide range of needs, including the following:

  • Personal Care
  • Medication
  • Domestic tasks
  • Assistance with daily routines -including attending medical appointments
  • 24 Hour Live-in care and overnight support
  • Companionship with the ability to tailor a call to a clients specific wishes and or activities.
  • Accessing your local community.
  • PA time
  • Travel locally for events or meals out.
  • Respite for carers
  • Hospital visits
  • End of life/palliative care
  • Shopping calls

The team are fully trained and experienced in supporting both adults and children, including those living with: 

  • Acquired Brain Injury
  • Mental Health
  • Autism 
  • Learning Disabilities 
  • Asperger's
  • Huntington's 
  • Parkinson'
  • Stoma and continence care
  • Dementia inc Alzheimer's, Lewy Bodies, Vascular Dementia 

Each team member receives specialist training in Dementia. Caremark Mid Surrey also champion those who live with Mental Health issues, which can affect us all at different stages of life.

All staff are DBS (previously CRB) checked and continue to undergo a programme of thorough training, helping them to grow and progress within their chosen roles.

Caremark Mid Surrey are also a highly regarded source of impartial and trusted, advice, guidance and signposting.

To discuss your care requirements, or for advice and support, pop in to see us or call us for a no obligation chat on 01372 230782. Alternatively you can email Fiona.Bourne@caremark.co.uk 


If you have used our services previously, we would be delighted if you could spend a moment to share a review on Compare All Care independent care review website, to help others who need and are considering, home care services.

From an informal first visit to the office to getting my parents ready for their unwanted move to a care home, Fiona and her team have shown extraordinary understanding and compassion not only for their needs but for me as a carer. They did not take advantage by suggesting more hours than were needed and efficiently and effectively met my parents needs in the friendly and gentle way two parents with dementia needed. Itís only a shame that Caremark didnít do live in care as I would have loved them to carry on

Jane Biglin

The team at Caremark looked after my Dad for about two years before he finally moved into a care home. The care and companionship he received from all the staff was wonderful. We were always reassured that Dad would be visited and checked regularly and that he was eating and looking after himself as well as he could. Whenever I was there and one of the carerís turned up he would unfailingly say ďam I glad to see youĒ, and I do know that he truly meant that.

Chris Bryant

Mum had a stroke 4 years ago and we knew we would need support after she got out of hospital. Fiona and her team have been marvellous . Always friendly and attentive to Mumís needs as well as making sure medication has been taken . With Caremarkís support Mum is still living in her own home at the age of 92.

Mary Fryer

The team at Caremark have been providing Dad with care and support for over three years. He is nearly 97 and blind but has a very active mind and the spirit of a much younger man. Caremark provide much needed support with his meals and shopping trips, and just as importantly regular company and conversation which he really values. Having consistent carers who know what Dad likes and how he likes it is so important. Caremark are responsive to his changing needs and happy to liaise with the family to do be able to meet his needs effectively.

Amanda Carter
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