Faiths Care in Colchester is a domiciliary care agency .
It provides personal care and other care services to people living in their own homes including people living with dementia, older people and people with a physical
People's safety is a priority and they receive consistent support from staff who knew them well.
Improved recruitment practices and well organised rotas meant staff are not rushed. They have good information about people's individual needs and guidance about how to minimise risk.
Good communication and planning mean people continue to receive safe care when their usual care staff are not available.
Staff have enough time to care for people and develop compassionate relationships with them and their families.