Green Heys - Waterloo

Green Heys

Green Heys is part of Community Integrated Care, one of Britain’s biggest and most successful social care charities and has supported older people for over 3 decades. It is proud to deliver specialist residential and nursing care that supports people living with age-related needs and dementia to lead full and happy lives, through our EachStep Care model.

Green Heys is a specialist nursing care home, supporting up to 39 older people, living with dementia. The home is situated in Waterloo, close to Crosby Beach and Crosby Coastal Park. It has excellent transport links and is conveniently located near to the town centre with its shops, restaurants, parks, libraries and places of worship.

Home Comforts

Green Heys is a warm, welcoming and friendly home that has some very special features, with some wonderful spaces to relax in and enjoy company, including an activities room, hairdressing facilities as well as lounge and dining areas. Every resident has their own comfortable and spacious en-suite bedroom, which can be personalise to their own personal their tastes.

We have a beautiful sensory garden, so people we support can enjoy relaxation and activity outdoors.

An Active Life

We run an extensive activity programme and support people to enjoy days out in the community too. By getting to know our resident we are able to offer activities that meet their different passions and interests.

Our residents enjoys fun one-to-one and group activities, such as arts and crafts, reminiscence sessions, quiz and games nights and sing-alongs.

We also hold regular social events for residents, family and friends, including performances from local entertainers as well as welcoming local clergy, volunteers and schools regularly visit our home.

We welcome the contribution of family members, who provide us with feedback and ideas and are a central part of life in our home.

Food and Nutrition

Mealtimes are an important social event for the people we support to look forward to everyday, and this begins with an appetising offering. We have a partnership with Apetito whose chefs and nutritionist take pride in catering for specific requirements and nutritional needs, without compromising on the delight of a delicious meal.

Apetito Chefs regularly update menus to keep things fresh, while also ensuring they’re filled with home comforts such as traditional Sunday roasts and fish Friday. Apetito also provide an award-winning Texture Modified range in line with IDDSI standards, allowing people we support who may have difficulty swallowing to enjoy their meal and dine with dignity. They also provide meals to special dietary requirements without compromising on taste.

Snacks and beverages are always available throughout the day.

Person Centred Care

We are committed to providing personalised support that ensures our residents lead active, happy and fulfilled lives:

All staff receive specialist training and mentoring. We really get to know our residents and spend time understanding their life story and the things that are important to them, so we focus on the things that really matter to them.

Every resident has a named key worker who helps develop their own personalised care.

We hold a regular forum with residents, enabling them to voice their views on the day-to-day running of our home.